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Communication


What is Communication?


·       The imparting or exchanging of information by speaking, writing, or using some other medium.
·       Means of sending or receiving information, such as telephone lines or computers.

Communication is the act of conveying meanings from one entity or group to another through the use of mutually understood signs, symbols, and semiotic rules. The main steps inherent to all communications are: The formation of communicative motivation or reason. Message composition. Message encoding.

There are five main components of communication:

Sender and receiver


Senders and receivers may have different reactions to the same information because different beliefs, values and personalities influence the way the sender and receiver perceive information.
Various barriers to communication prevent a sender’s message from being understood as intended. Examples include bad grammar and word choice, and the nature of the relationship between the sender and receiver.

Medium


You communicate through speech in a face to face conversation, as well as through e-mail, an instant message, whatsapp, Instagram, IMO, FB messenger, telephone call, or a written letter. To choose the right medium.


Contextual factors


Body language refers to all the nonverbal ways people communicate, including facial expressions, physical gestures and posture. In face to face conversations, these play an important role. They often communicate things that are left unsaid – such as a person’s enthusiasm, attentiveness, or even annoyance. When you’re speaking to someone, it’s important to ensure our body language is appropriate. It’s also important to read the other person’s body language so you can respond to it.

Message


A message is defined as the object of communication or the  thing that is being communicated. A message may be spoken, written, visual and physical signals. Some qualities of a message include its wording, directness, and purpose.

Feedback

Feedback is any response to a communicated message. It takes the form of a message itself, and may be verbal, visual or written. Often, feedback is essential, because it’s what turns one way communication into two way communication. Feedback may be positive or negative.
·       Positive feedback is indicate the receiver has received and understood the message.

·       Negative feedback indicates that the receiver either has not received the message or has not understood its content.

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